ResumeChiefz
Support
We're here to help. Most questions are answered below.
Frequently Asked Questions
I paid but my account still shows Free. What do I do?
Try signing out and signing back in. If the issue persists, email us at support@resumechiefz.com with your payment confirmation and we'll fix it right away.
Can I get a refund?
Lifetime Pro is a one-time purchase, and all sales are final once access has been granted. If you have an exceptional circumstance, reach out and we'll review it.
My PDF upload isn't working. What should I do?
Make sure your file is a standard PDF or .docx Word document under 5MB. If it still fails, try copy-pasting your resume text directly into the text box instead.
The AI generated incorrect information. Can I edit it?
Yes — always review your generated resume before using it. The AI works from the information you provide, so the more detail you give, the better the output. You can copy the text and edit it in any word processor.
How do I delete my account?
Go to Dashboard → Settings → scroll to Danger Zone → Delete Account. This will permanently remove your account and all saved resumes. This action cannot be undone.
Is my resume data private?
Yes. Your resume data is stored securely and is only accessible by you. We do not sell or share your personal information. See our
Privacy Policy for full details.
Is there a subscription or recurring charge?
No. ResumeChiefz has one plan: Lifetime Pro at $7.99, paid once. There is no monthly option, no auto-renewal, and no trial that converts into a bill. You are never charged twice.